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Customer Reviews

Boston's Best Interior Designers

First-hand experiences straight from our clients.

Jessica S. Verified Buyer


I’ve been using Havenly for

I’ve been using Havenly for the last 2 months to complete 5 different projects/rooms. The designer I’m working with (Sofia) is absolutely amazing and I would recommend her to anyone.

However, I would not recommend ordering any products directly from Havenly. I’ve had several major issues with the ordering department. Once the designer links the products - just order directly from the retailer and cut out the middle man.

Issues so far: delays on products havenly said were in stock, furniture sched...



Jessica, thank you so much for taking the time to provide us with this feedback. While we are truly thrilled to hear how much you have enjoyed your design project + working with Sofia, we are so very sorry that you have had a negative ordering experience. We always want to deliver a seamless process from start to finish, and we are so sorry we missed the mark for you here. Our team will be reaching out to you directly so that we may better assist you!

Aliza Verified Buyer


Couldn't be happier

I am so glad I took a chance using an online interior decorating company - Havenly exceeded all expectations. Our designer, Jessie, was amazing and worked with us on creating the perfect living room for our family. She was receptive to feedback and went above and beyond helping us get samples for our dream furniture. I have also been blown away by the customer service team. One of the pieces we ordered was delivered damaged (at no fault of Havenly) and the team helped every step of the way to make su...



Aliza, thank you so much for sharing this with us! This truly brought us so much joy to hear how you loved your Havenly experience. We are absolutely thrilled you loved working with Jessie, and that our team helped you solve any issues! Hearing that Havenly helped you achieve your dream home is everything we strive to deliver. Again, thank you so much for sharing this with us!

Kelley Verified Buyer


Amazing work!

Rebecca was able to breathe life into my living room. Many of my pieces were there, but she was able to incorporate what we wanted to keep while giving the rest of the room the lift it needed! Can't wait for everything to arrive to get it into place!



Kelley, thank you so much for sharing this with us! We are over the moon to hear that Rebecca was able to help you so much with your living room! Incorporating cherished pieces is something we love to do, so we are so happy to hear you were able to find fun new pieces, while keeping others you loved. We are so excited to see your space come together!

Erin Verified Buyer



Chanel took this project after two other designers left the platform and I was discouraged. She is truly a great interior designer!



Erin, thank you so much for taking the time to share this with us! While we are so sorry for those delays in your project with designers leaving, we are so happy that Chanel took such good care of you. Again, thank you so much for sharing this!

Sarah H. Verified Buyer


Havenly made updating my daughter's room so easy!

I love how the design came out and really enjoyed working with Lauren. I had an idea for what I wanted my daughter's room to look like, but she brought it to life and made it easy to order everything. This saved me an incredible amount of time! I am trying to figure out what room I can do next...

Krizia Verified Buyer


Katherine was incredible

Katherine was very helpful and always available even during the holiday season. She was responsive to our feedback and created great designs. We highly recommend her.

Christine B. Verified Buyer


Just wonderful

I couldn’t be happier with my experience working with Laura and Havenly. Laura listened and really got my style and quirks. She was patient and helpful and created such a wonderful experience and design.

I purchased the design package with Havenly during a great Black Friday promo. I have to be honest; at the same time, a Havenly competitor was also offering a great deal, so I went for it and purchased their offer for another room. The difference was night and day. Working with the other - more expen...

joyce Verified Buyer


Andrea is amazing!

Andrea totally understood my style! I am in love with the design and can’t wait to make it a reality!

Bree Verified Buyer


Better than I imagined.

I love this service and was so happy with how easy it was and the final design for my master bedroom. I can’t wait to do other rooms in my home.

Margot C. Verified Buyer


Seamless and efficient process

Mariel took our feedback and came up with a room that fit our style. We would work with her again!