For residential single and multi-family entrance doors, Unlocked by key from the outside when the outer knob is locked by turning the button on the inside knob.
We're happy to accept returns for most items within 30 days of delivery. Item(s) must be: in its original, undamaged condition. Disassembled, if the item(s) were originally delivered disassembled. In its original packaging. Note: If the original packaging is too damaged to be shipped back, you must use a box that’s similar to the original or a box no longer than 108 inches. FedEx/UPS cannot accept shipments over 150lbs. Return shipping fees may apply.