We hope that you will be happy with your order. However, if for any reason you wish to return something, you may do so, provided that the item(s) are unused and in perfect condition, complete with original packaging. Returns are accepted within 28 days from receipt of your order. For Small Items: For small items such as textiles, table lamps, tableware, and accessories, we will include a FedEx free returns label inside your parcel. For Large Items: We can assist with organizing your return for large items such as dining tables, dressers, large lighting, beds, rugs, and sofas with our logistics partner, Ryder. There will be a fee that is deducted from your overall refund amount. Discounted items are final sale and cannot be returned for a refund or exchange. Made-to-order Items: Made-to-order items are altered to your chosen specifications, including colour, size and/or finish. As a result, any returns on made-to-order items will be charged at 50% of the total product value. Should you wish to cancel your order, you have 48 hours to do so. Any cancellations made after 48 hours, or a failed delivery attempt due to access issues, will be charged at 50% of the total product value.