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Customer Reviews

Austin's Best Interior Designers

First-hand experiences straight from our clients.

Jessica B. Verified Buyer

12/15/22

Disappointing, never again

Worked with a good designer but she wouldn't stay on the budget even if I have told her repeatedly and it is also in the room profile what my budget is. My budget for dining room was 1,500 but she would would put $600 artwork alone and recommended a $3999 lulu and georgia dining table ,$499 for a pair of chairs.. Also had a bedroom as my project and designer will not stick to the 1000 budget, she recommended a comforter worth $200. Her designs were great but I could never afford the items she su...

Havenly

12/15/22

Jessica, thank you so much for taking the time to provide us with this feedback! While we are glad to hear the designs were great, we are so sorry that your budget was not taken into consideration throughout your project. We absolutely know and value the importance of budgets within projects, and are so sorry we missed the mark for you. Our team will be reaching out to you so that we can better assist you with this!

Hayley Verified Buyer

03/28/22

Loved the direction it provided

Really great service at an amazing price. I was shocked at how many edits were allowed for the low price - I'd recommend adding a project deadline or number of allowed edits per package. Our designer, Kory, was great and brought our vision to life within our price range. We also loved the designer alternatives of furniture and decor! The site makes it very easy to purchase items as well - we ended up purchasing an incredible West Elm mirror, which was easier to purchase from Havenly than West El...

Havenly

03/28/22

Thank you so much for taking the time to share this with us, Hayley! It is so important to us for our process to be fun and easy, and we are so happy to hear that Kory helped you achieve such great results! We also wanted to sincerely thank you for the feedback - feedback such as this is vital to us to be able to better our processes moving forward. Again, thank you so much for sharing this!

Rachel S. Verified Buyer

03/28/22

Dining Room Dreams

We had a great experience with Dani. She made our dining room better than I could have imagined and I cant wait to bring it to a reality!

Havenly

03/28/22

Thank you so much for sharing this with us, Rachel! We are so happy to hear you enjoyed working with Dani. We are ecstatic to hear you loved what Dani designed for you, and we are so excited for it to all come together!

Mona F. Verified Buyer

03/22/22

Easy to use and great value!

I tried Havenly for the first time when I wanted to decorate my outdoor patio. It was a wonderful and easy process. I got to choose my designer based on their previous projects (they show you photos of their work), you get to outline your style preferences in a simple questionnaire, and then your project starts. The best part is when you're ready to make purchases, the shopping list is provided to you. If you purchase enough, you will get a significant discount as well - as your designer about t...

Havenly

03/22/22

Thank you so much for sharing this with us, Mona! We are so excited to hear how much you enjoyed your Havenly experience. We know how valuable time is, and it is always our goal to have our process be as fun and easy as possible! It truly brings us so much joy to know it worked so well for you. We sure hope to see you back!

Yessica Verified Buyer

03/01/22

Great experience

The process was very easy and fun; Noorulain is the best!! Very kind, sweet, and great taste. I am very happy with the result. Definitely recommend.

Ashley O. Verified Buyer

12/20/21

It was great!

It was great!

Paige Verified Buyer

12/14/21

Office Design

We used Havenly for the first time to design and furnish my home office. The experience was so smooth. We received messages, updates, design ideas and mood boards from our designer throughout the 1-2 weeks. She was prompt in her responses and open to my feedback on things I would change. She also came in several hundred dollars under my max budget. She created the perfect space for us, and we're still waiting on our items to ship but so far we've really enjoyed the whole experience and will...

Kimberly Verified Buyer

11/27/21

Easy process

Fun, easy to navigate, orders placed and shipped quickly. Very helpful designer assisted with multiple options and navigating orders as well.

Pankhi Verified Buyer

10/15/21

Amazing designs by the designer.

Amazing designs by the designer. Absolutely loved it.

Beka Verified Buyer

10/13/21

Great Designs! Bad shopping experience

My designer did a wonderful job on my living room! I loved every piece. Unfortunately, trying to buy those pieces from Havenly was one problem after another. They would have trouble running my card, change prices, not have the items, etc. so I started going directly to the retailers.